Ask Different is a question and answer site for power users of Apple hardware and software. It only takes a minute to sign up. Connect and share knowledge within a single location that is structured and easy to search. I am using macOS Sierra. Recently, the Mail app started having problems with attachments. On many but not all messages, attachments show up, but they are displayed as "Mail Attachment", not as the actual file name.
Curiously, sometimes the correct icon shows up. I thought that maybe they needed some time to download, but waiting for hours does not solve it. I tried turning on and off the automatic attachment download and deleting the Mail Downloads directory, but that did not fix it. I have been battling this problem for months and after an odd work around from Apple that only worked some of the time I found my problem.
Within the "Mail app" in preferences you can add a rule to direct emails into specific folders. I accidentally found out that the reason the downloads would not complete was that I had made rules to transfer the email and that transfer would happen before the download was complete.
I went into mail rules and stopped all the transfers and now the emails attachments completely download no problems. Disabling "enable junk mail filtering" fixed it for me Mail Preferences. Active Oldest Votes. Improve this answer.
Ruskes Ruskes Any suggestions? I noticed you removed the check mark for answer completed, since now you have a new problem. I suggest you ask new question rather then trying to resolve it as comment. Originally it did not work at all! So your new question should be why is Mail not saving the preferences.
No, the problem is not Mail not saving the preferences. The problem is mail not checking for e-mails as per the description. The preferences are preserved between launches of Mail. This doesn't work. It might appear to fix the problem immediately, but it's no different than forcing a connection.
Add a comment. There's no fix, but Apple has a manual workaround included in the Kbase article: Resolution Quitting and reopening Mail forces it to re-establish a connection to the email server. Drag the Get Mail button to the Toolbar if it is not there already. Community Bot 1. Rich Trouton Rich Trouton 4, 1 1 gold badge 16 16 silver badges 11 11 bronze badges. That is not the same issue. Due to how exchange works, you will see the newest messages in a folder at the initial start of sync then the rest of the folder's contents will be back filled before you see any mail that arrives after this point.
This is why it will look like you are not getting new mail when a folder is still going through initial sync. This is also further exacerbated by an Exchange issue where it gets unnecessary change events before the newer mail arrives. If you carefully watch the progress during the sync of a folder with greater than a couple thousand messages, you will see "Updating local The Inbox does get high priority so it will generally sync before other folders that also need to sync. Oct 3, AM in response to dianeoforegon In response to dianeoforegon.
Literally, as I received the email notification of your reply my Inbox actually completed sync. It is not, however, staying up to date with new messages received after it caught up. I will take some time later on to clean up my messages and get the Inbox message count down and see if it makes a difference and reply. Oct 5, PM in response to slykens1 In response to slykens1.
Now Mail works exactly as expected and as it did in Sierra. Email sent to my Exchange based mailbox appears in Mail a few seconds after it appears on my iPhone which is good enough for me. It works consistently as well. Oct 5, PM. Not being able to do anyht to the server, I can say that the High Sierra supplemental update has not fixed my problem with Mail.
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Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information. Check for status messages You might see a status icon such as a lightning bolt or a warning icon next to your account's inbox in the Mail sidebar , or in the upper-right corner of the Mail window.
If the status is Network Offline, make sure that your Mac is connected to the internet , then try again. If the status is Login Failed, check with your email service provider ESP to be sure that your account is set up correctly on your Mac.
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